Sony tweaks PlayStation Store refund and cancelation policy in the U.S.

Sony tweaks PlayStation Store refund and cancelation policy in the U.S.

Sony tweaks PlayStation Store refund and cancelation policy in the U.S.

Sony has officially changed its notoriously strict refund policy, giving players a little more leeway when it comes to refunding their purchases. This time limit is absolute, but in the case of "faulty" content, you may be able to swing a refund after playing the game.

Buyers will now have up to 14 days to request a refund on games, DLC and add-ons purchased from the PlayStation Store so long as the purchased content hasn't been yet been downloaded or streamed.

As the financial year ends, Sony has been making major changes to the PlayStation Store and how it sells digital games.

"After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund to your wallet on PlayStation Network", Sony explained. After that, Sony will deduct a certain amount of the subscription fee based on how much the service was used.

What do you think of this news? People are now able to cancel PlayStation Store preorders.

The refund policy for the PlayStation Store was recently updated, but while it is nice to finally have refund options in place - where before refunds were largely unavailable unless mandated by local law - they're incredibly limiting. The official site says, "Digital content that you have started downloading or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty". To turn off Automatic Downloads, head to [Settings] [System] [Automatic Downloads] and untick the checkbox next to "Application Update Files". Pre-orders can be cancelled and refunded anytime before release, or within 14 days after payment was taken for your pre-order even if the release date has passed, with the same restrictions. If no additional content was included, you will receive a refund to the original payment method where possible*.

The 14-day window also applies to subscription services like PlayStation Plus, PlayStation Now, and Spotify Premium. If a service is canceled, the user will still have access to it until the next billing period. Again, the refund goes into the PSN Wallet.

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