Woolworths Is Launching a Dedicated Shopping Hour for Vulnerable Australians

Woolworths Is Launching a Dedicated Shopping Hour for Vulnerable Australians

Woolworths Is Launching a Dedicated Shopping Hour for Vulnerable Australians

"This will allow us to serve more customers and replenish shelves faster while offering employment opportunities for Australians working in other industries impacted by COVID-19", a spokesperson said.

Coles will "temporarily" suspend home delivery for most customers, only offering the option to "the most vulnerable and those isolated".

Coles, meanwhile, will be launching a dedicated "Community Hour" for these shoppers from the 18 of March (Wednesday). To enter during 7am-8am, shoppers will need to present the relevant Government issued concession card.

For places with trading restrictions, like Western Australia and parts of Queensland, the "Community Hour" will be held from 8am to 9am.

"We believe all Australians deserve the right to access their share of grocery items, particularly the elderly and the vulnerable, so we are introducing "Community Hour" as a temporary measure for those who need some extra help during this challenging time". And it advises people who are missing out on essential items due to surge in demand to visit the Foodbank website to find a local charity or service nearby.

The grocery giant is also planning to hire more people to drive its online delivery vans.

Both home delivery and click-and-collect orders are fulfilled from shelf stock at the closest supermarket on the day of the request.

With panic-buying of groceries showing no signs of abating, Woolworths has announced it will introduce exclusive shopping hours for pensioners and people with disability.

The move follows the announcement last week Woolworths had begun working with Meals on Wheels in New South Wales, via its network of volunteers, to help deliver toilet paper directly to the elderly in the community.

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