Garmin Suffers Major Outage Due to Suspected Ransomware Attack

Garmin Suffers Major Outage Due to Suspected Ransomware Attack

Garmin Suffers Major Outage Due to Suspected Ransomware Attack

It implies that Garmin equipment are not able to sync with the company's phone app - in switch halting them from syncing workouts or routes - as very well as getting down its buyer service equipment, and so knocking its call centres and other programs offline.

Garmin, the maker of fitness trackers, smartwatches and GPS-based wearable devices, is now dealing with a massive worldwide service interruption after getting hit by a targeted ransomware attack, an employee of the company told The Hacker News on condition of anonymity.

The tweets continued to update that the outage also affected its call centers, making it impossible for Garmin to receive any calls, attend emails, or connect via online chats. "Garmin are working to resolve this issue as quickly as possible and apologise for the inconvenience".

Garmin did not immediately return request for comment on whether the incident is a ransomware attack. Some tech websites have reported that the company has been hit by a ransomware attack but the company hasn't confirmed it.

Moreover, iThome reported that Garmin's IT staff wrote in their internal memo that its Taiwan factories would remain down for at least two days for maintenance purposes.

The outages for Garmin websites first became visible when the fitness tracking website began showing a screen to subscribers that said the site was down for maintenance. Ransomware attacks user files, encrypts them and essentially holds the information hostage for a payment. In addition, Garmin posted a similar message on its Connect website. The computer displays my accurate ride data, I just can't upload to Garmin Connect right now.

Pilots told the news outlet that they were unable to download the up-to-date version of Garmin's aviation database on their navigational systems, required as an FAA requirement.

Garmin is said to have shut down all devices hosted in a data centre and asked employees to shut down any computer on its network.

The Garmin Pilot app, which many pilots use to schedule and plan their flights, also remains out of service.

The most likely explanation for what is going on is a ransomware attack.

That being said, ransomware is perhaps the only form of cybersecurity threat with the ability to shut down online services, websites, production lines, call centers, and more.

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